0412 333 115
0412 333 115
Let’s be real: when your tools pack it in, it’s not just annoying—it can throw your whole day off. And when you're mid-job in the Perth heat or deep into a ducted install in Melbourne, there’s no time to muck around.
That’s why Aussie tradies are turning to Fieldpiece tools—not just because they’re rugged and smart, but because the warranty and support process is easy. Especially when you buy through HVAC TRADE SUPPLY, you get proper local backup.
Let’s break down how the Fieldpiece warranty works in Australia and how to claim it without the drama.
Here’s a truth bomb: if you buy Fieldpiece from a random international seller, your warranty’s not guaranteed here in Australia.
That’s why buying through HVAC TRADE SUPPLY—an authorized Australian Fieldpiece dealer—is your best move. You get:
Genuine Aussie warranty support
Fast help if anything goes wrong
Local shipping and returns (no sending stuff overseas)
Knowledgeable Aussie staff who understand HVAC work
It’s not just about peace of mind—it’s about staying on the job, making money, and not chasing support across time zones.
Most Fieldpiece tools bought from HVAC TRADE SUPPLY are covered by manufacturer warranty, including:
🧰 Manifold Gauges
🧪 Wireless Probes
💨 Vacuum Pumps
e.g., VP67INT, VP87INT
♻️ Recovery Machines
e.g., MR45INT
🔎 Leak Detectors, Clamp Meters, Thermometers, and More
🕐 Most products come with a 1–2 year warranty, and some select items have up to 5 years. The full details are usually listed on the product page or in the box.
✔️ Manufacturer faults
✔️ Electronic defects
✔️ Software malfunctions (like Bluetooth issues)
✔️ Sensor errors or screen failures not caused by damage
⛔ Not Covered:
Dropping it off a roof (yep, that’s on you)
Water damage from storage in damp vans
Tools bought overseas
Using non-Fieldpiece chargers or third-party parts
You’ll need your invoice or email confirmation from HVAC TRADE SUPPLY. If you ordered online, just search your inbox. Print it or save a copy.
Before calling in, try to identify:
What part isn’t working?
Is it powering on?
Is the app not connecting?
Any damage you can see?
Jot this down—it’ll help support get to the solution quicker.
✅ Email: hvactradesupply@gmail.com
✅ Phone: 0412333115
Be sure to include:
Your name & contact details
The product name and model
Your proof of purchase
A short description of the fault
We will usually reply within 1 business day and advise next steps.
If the issue can’t be sorted via email or phone, HVAC Trade Supply might ask you to ship the item back. Don’t stress—we'll walk you through it.
💡 Tip: Use the original box if you’ve still got it. Wrap it securely.
📦 If the issue is clearly under warranty, they may cover postage or offer a label.
Once confirmed, you’ll get:
A brand-new replacement, or
A repaired unit, or
Store credit, depending on the case
🚚 Most tradies report getting gear back within 7–10 days, faster if it’s in stock.
“My Fieldpiece clamp meter started glitching out two months in. I emailed HVAC Trade Supply, sent them a quick video, and boom—new unit sent out same week. Didn’t miss a job. That’s why I always buy local.”
Tip: Register Your Product
Some Fieldpiece products let you register your tool on their website for easier tracking and support. It’s not required for warranty, but it can help with serial numbers or support history.
🔗 https://www.fieldpiece.com (for reference only)
💬 FAQ
Q: Can I claim warranty without the box?
A: Yes, as long as you have proof of purchase and the serial number.Q: What if I bought Fieldpiece from a marketplace like eBay?
A: Warranty may not apply unless it’s an authorized Aussie dealer. Stick to HVAC TRADE SUPPLY.Q: Can I upgrade my gear under warranty?
A: No, but once your issue is sorted, you can explore bundles or trade-ins with the team.
Not officially—but tools purchased through HVAC TRADE SUPPLY are backed by strong support, and you can check with your business tool insurance to cover accidental damage.
If you want to buy Fieldpiece with confidence, buy from an authorised Aussie dealer like HVACTradeSupply.com.au. You’ll get:
Genuine Fieldpiece products
Local support
Fast, warranty-backed solutions
Trusted by techs from Perth to Brisbane
🛒 Explore Fieldpiece tools now
Need to claim a Fieldpiece warranty? Or ready to upgrade your gear?
Visit HVAC TRADE SUPPLY for Aussie-backed support and a full range of Fieldpiece tools trusted by HVAC professionals nationwide.
Need the official Fieldpiece warranty details?
You can view the U.S.-based manufacturer warranty policy directly on Fieldpiece.com — but remember, for Aussie customers, buying through HVACTradeSupply.com.au ensures local warranty support and quicker resolutions.
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